Emergencies 24/7
Remote support
Need help right now? Call first — we'll connect together.
Most computer problems can be fixed remotely in minutes. For your security, every remote session starts with a phone call to us — then we walk you through connecting, step by step.
- No software to figure out on your own
- You watch everything we do
- Disconnect any time
How it works
Getting connected takes about two minutes.
Call us
Call 620-960-8711 and tell us what’s going on. If we miss you, leave a message and we’ll call right back.
We walk you through it
Stay on the phone while we guide you through connecting to our secure remote support tool.
We fix it while you watch
You see your screen the whole time. We explain what we’re doing, and you can stop the session whenever you want.
Done and disconnected
When the work is finished, the session is closed. We can’t reconnect without you starting a new session.
Your security
Why we never start with a download link.
Scammers love to pose as “tech support.” They call out of the blue, claim your computer is infected and push you to install remote access software so they can get in.
That’s why we do it the other way around: you call us at the number you know, we confirm who you are, and only then do we help you connect. If anyone calls claiming to be CKMSP and asks for remote access you didn’t request, hang up and call us at 620-960-8711.
Our promises
- We will never call you unexpectedly asking to connect
- We will never ask for passwords to your bank or email over the phone
- We will never ask you to pay with gift cards
What we fix remotely
Most everyday problems — no trip required.
Viruses & pop-ups
Malware removal, browser hijacks and fake warning screens.
Email & Microsoft 365
Outlook problems, mailbox setup, sync errors and sign-in issues.
Printers & scanners
Driver installs, scan-to-email and printers that suddenly stopped working.
Software & updates
Installs, stuck Windows updates and programs that won't open.
Slow computers
Cleanup, startup fixes and finding what's dragging things down.
Questions & how-tos
Not sure how to do something? We'll show you on your own screen.
Rated 5.0 on Google
Real reviews from real neighbors.
“Anytime, any issue, morning, noon or night, Chris is always more than willing to get us up & going… It is very convenient when trouble arises that most of the time he can remote in & solve the problem.”
“…reliable and knowledgeable. Chris answers my questions when I am looking for new equipment. He quickly resolves my issues whether it is computer, printer or network. I highly recommend Chris, whether personal or business.”
“…very professional and timely. Chris is always prompt on addressing any issues… very knowledgeable and trustworthy.”
Common questions
Straight answers.
No. Call us first and we’ll walk you through exactly what to do. If you’re a managed IT client, we may already be able to connect as soon as you call.
Yes. The connection is encrypted, you can see everything we do, and you can end the session at any time. We only connect after you’ve called us.
Some hardware problems need hands-on work. We’ll tell you right away and either schedule a visit or have you bring the computer to us.
We’ll explain the cost before we start, so there are no surprises.
Remote support needs a working computer with an internet connection. If yours won’t start or get online, call us and we’ll figure out the next step together.
Stuck? Let's get you fixed.
Call now and we’ll have you connected in a couple of minutes.
Central Kansas Managed Services Provider: managed IT, cybersecurity, backup, networking, business phones and hardware for Hutchinson and central & western Kansas.
620-960-8711 · info@ckmsp.com
Mon–Fri 9:00 am – 6:00 pm · 24/7 emergencies